Privacy Policy

Terms of Use & Refund Policy

KARDIA Vision • Digital eye-care education and clinical resources

Last updated: September 17, 2026

Nonrefundable Membership Payments

All monthly and yearly membership payments, including renewal payments, are nonrefundable, except where required by applicable law. We do not provide refunds or credits for unused subscription time, partial billing periods, or failure to use the membership.

Cancellation stops future renewals; it does not refund a payment already made.

1. About KARDIA Vision

KARDIA Vision at kardia-vision.com provides digital eye-care educational content, clinical references, simulators, and documentation tools. A Premium membership purchases access to digital resources. It does not include a physical device, ECG monitor, heart-monitoring service, medical appointment, or individualized medical advice. KARDIA Vision is not affiliated with AliveCor or its KardiaMobile products.

2. Acceptance of These Terms

These terms govern use of our website and paid memberships. Before purchasing, review the membership description, billing frequency, price, and refund policy. By completing a purchase and accepting these terms during registration, you agree to the subscription terms and refund policy presented at checkout. Nothing in these terms limits rights that cannot legally be waived.

3. Membership, Billing & Automatic Renewal

Current standard Premium prices are $9.99 per month or $99.99 per year. The price, billing frequency, and any applicable taxes shown at checkout govern your purchase.

Unless expressly stated otherwise at checkout, subscriptions automatically renew each month or year until canceled. By enrolling in a recurring plan, you authorize the disclosed recurring charges. Any price change affecting an existing subscription will be communicated before it takes effect, as required by applicable law, so you can cancel before the next charge.

Membership access is subject to successful payment. Failed payments may interrupt access. Features and resources may evolve over time; future features are not guaranteed unless expressly included in the offer you purchase.

4. How to Cancel

To cancel, sign in to your member account and use the subscription cancellation option. If you cannot find that option or cannot access your account, contact us through the website’s contact form and request cancellation. Include the email address used for your membership.

Cancel before your next renewal date to avoid the next charge. Cancellation takes effect for future renewals, and access generally continues through the end of the paid billing period. A cancellation request received before renewal will be honored for that renewal even if our response follows later. Deleting a browser shortcut, stopping use of the website, or uninstalling an app does not cancel a subscription.

5. Refunds, Purchase Mistakes & Billing Errors

Payments are nonrefundable except where required by law. To the extent permitted by law, changing your mind, purchasing the wrong billing period, assuming the membership includes a physical device or heart-monitoring product, or not using the resources does not qualify for a refund when the purchased service was accurately described and made available.

This policy does not prevent correction of duplicate charges, investigation of unauthorized payments, or refunds or other remedies required by law, including where the purchased service was not provided as legally required. If you believe a charge is incorrect, contact us promptly with your membership email, transaction date, and amount. Do not send full card details.

You retain any statutory rights and payment dispute rights available to you. This policy does not guarantee that a bank or payment provider will reject a dispute.

6. Educational Use & Professional Responsibility

Our content supports education and clinical workflows. It does not replace a qualified clinician’s independent judgment, examination, current prescribing information, or applicable professional standards. Simulators, calculators, references, and generated reports may contain limitations or errors. Verify results and review and correct every generated report before using it in patient care or a medical record.

Patients should consult a qualified healthcare professional about symptoms or treatment. Do not delay urgent care based on website content.

7. Accounts & Acceptable Use

Provide accurate registration information and protect your login credentials. Membership access is for the registered user unless a separate multi-user license expressly permits otherwise. Do not share or resell access, bypass access controls, disrupt the website, or use it unlawfully.

8. Content Ownership

Website content and software are protected by applicable intellectual property laws. Membership grants access for permitted personal and professional use; it does not transfer ownership. You may use reports you generate in your own clinical workflow, subject to professional review. Do not redistribute, resell, or reproduce our resource libraries or software without permission, except as permitted by law.

9. Patient Information & Privacy

Do not enter identifiable patient information unless you have verified that the specific tool and your workflow meet applicable privacy and security requirements. Membership alone does not establish HIPAA compliance or a business associate agreement. Review our published Privacy Policy for information about the handling of account and website data.

10. Availability, Liability & Account Restrictions

We aim to provide reliable resources, but do not guarantee uninterrupted access or error-free content. To the extent permitted by law, resources are provided “as is” and “as available.” We do not exclude liability or remedies that applicable law does not allow us to exclude.

Access may be restricted for nonpayment, unlawful activity, or material violations of these terms. Any restriction and handling of prepaid fees remain subject to applicable law.

11. Policy Updates

Updates will be published on this page with a revised date. Material changes to subscription terms will be communicated as required by law. A later policy change does not retroactively remove rights associated with an earlier purchase.

12. Contact & Billing Help

For membership questions, billing errors, cancellation assistance, or legally required refund requests, use the contact form on kardia-vision.com. Include the email used to register and a brief description of your request. Never include your password or full payment-card number.